Privacy Policy
1. Data Administrator
We would like to provide you with information about the way we collect and process your personal data on the website www.website.com Data Administrator of the website (hereinafter also referred to as "We", "Us") is Website LLC, UIC: 000000001, which is responsible for the protection of your personal data.
To contact us:
Website LLC Email: [email protected] , Phone: 01234 000 000
It is extremely important that the information we hold about you is accurate and up-to-date. Please let us know if there is a change to your personal information at any time by clicking here to update your personal information in your user profile.
Please note - by providing your personal data, you confirm that you are over 13 years old. If this is not the case, you should contact us immediately so that we can take action to delete it.
2. What data do we collect about you, for what purpose and on what basis do we process it
Personal data is any information that can identify an individual. Anonymous data is not included in this category. We process the following categories of personal data:
• Communication data Includes any message you send to us, whether through the communication form on our site, by email, message or post on social networks or any other type of sent message. We process this data for the purpose of communicating with you, for keeping records and for establishing, exercising or defending legal claims. The legal basis for this processing is our legitimate interests, which in this case are responding to the messages sent to us, for keeping records and for holding or defending legal claims.
• Customer data. Includes data related to the purchase of goods and/or services, such as your name, billing address, delivery address, email address, other contact details (telephone number), statistics about your purchases, etc. We process this data to deliver the goods and/or services you have purchased and to keep records of such transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
• User Data. Includes data about how you use our website and other online services, together with any data that you post on our website or through other online services. We process this data to operate our website and ensure that we provide you with appropriate content, to ensure its security, to maintain backup copies of our website and/or database and to enable us to manage and administer our website, other online services and business. The legal basis for this processing is our legitimate interests, which in this case allow us to properly administer our website and business.
• Technical Data. Includes data related to the use of our website and online services, such as your IP address, login details, details of your browser, length of visit to pages on our website, page views and navigation paths, details of the number of visits to our website, time zone settings and other technologies on the devices you use to access our website. The source of this data is our analytics tracking system. We process this data to analyse the use of our website and other online services, to administer and protect our business and website, to provide relevant content and advertising, and to understand the effectiveness of our advertising. The legal basis for this processing is our legitimate interests, which in this case will allow us to properly administer our website and business, to develop our business and to determine our marketing strategy.
• Marketing Data. Includes data related to your preferences for receiving marketing information from us and third parties, and your preferred method of communication. We process this data so that we can include you in our promotions, such as games, prizes and free gifts, to provide you with appropriate content and advertisements, and accordingly to understand the effectiveness of these advertisements. The legal basis for this processing is our legitimate interests, which in this case will help us to study how customers use our products/services, to develop them, to grow our business and to determine our marketing strategy.
• We may use Customer Data, User Data, Technical Data and Marketing Data to provide you with relevant content and advertisements (including Facebook ads or other advertisements) and to understand the effectiveness of the advertisements provided. The legal basis for this processing is our legitimate interests, which are related to growing our business. We may also use this data to send you other marketing communications. The legal basis for this processing is either consent or legitimate interests (namely growing our business).
Confidential data
We do not collect any sensitive data about you. Sensitive data includes data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, genetic and biometric data. We do not collect information about criminal convictions or crimes.
Please note - where we are required to collect personal data by law or under the terms of a contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to supply you with goods or services). If you do not provide us with the requested data, we may have to cancel the product you have ordered, but if we do, we will notify you in good time.
We will use your personal data only for the purpose for which it was collected or, if necessary, for a purpose close in meaning to the main one. For more information, please write to us at [email protected]. In the event that we need to use your data for an unrelated new purpose, we will notify you, setting out the legal reasons for our actions.
We may process your personal data without your knowledge or consent, but only to the extent permitted by law. We do not engage in automated decision-making or automated profiling.
3. Ways of collecting your personal data:
• Provided to us personally by you (for example, by filling out forms on our site or by sending emails);
• Automatically collect certain data obtained from you when you use our website, through the use of cookies and other similar technologies. Please see our cookie policy for more details here.
• We may receive data from third parties, such as: analytics providers (e.g. Google) based outside the EU; advertising networks (e.g. Facebook) based outside the EU; search information providers (e.g. Google) based outside the EU; technical, payment and delivery service providers, information brokers or aggregators.
4. Marketing Communications
The legal basis for processing your personal data for marketing communications purposes is: Your consent or our legitimate interests (for example - to expand our business).
In accordance with the legal provisions for the protection of personal data and electronic communications, we may send you marketing messages if:
(A) make a purchase, register on our site, or make an inquiry to us about our goods or services; or
(B) you have agreed to receive marketing communications, and in both cases you have not explicitly refused to receive such communications. According to legal provisions, if you are a legal entity, we may send you marketing emails without your consent. In this case, you can also opt out of receiving marketing emails from us at any time.
Before we share your personal data with third parties for their marketing purposes, we will ask for your explicit consent.
You may request that we stop sending you marketing communications at any time by logging into the website and your profile, and adding or deselecting the relevant fields/options to adjust your marketing preferences.
Please note - if you opt out of receiving marketing communications, this opt-out does not apply to personal data provided as a result of other transactions such as purchases, warranty records, etc.
5. Sharing your personal data
We may share your personal data with the following parties:
• Service providers that provide IT services and system administration;
• Professional consultants, including lawyers, bankers, auditors and insurers;
• Government authorities that require us to report on processing operations;
• Courier companies;
• Third parties that acquire or merge parts of our business or assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. Third parties may only process your personal data for specific purposes and in accordance with our instructions.
6. Data Security
We have implemented security measures to prevent accidental loss, use, alteration, disclosure or unauthorized access to your personal data. We provide access to your personal data only to those employees and partners who have a business need to use such data. They are instructed to process your personal data in accordance with our instructions and to comply with the confidentiality rules.
We have a procedure for dealing with suspected breaches of your personal data and will notify you, as well as the relevant regulators, of such breaches, if and when necessary.
7. Data retention
We will retain your personal data for as long as necessary to fulfill the purposes for which we collected it or to satisfy legal, accounting or reporting requirements.
When deciding how long to retain this data, we consider its amount, nature and sensitivity, the potential risk of unauthorized use or disclosure, and the purposes of the processing, as well as whether they can be achieved through other means and legal requirements.
Please note - tax laws require us to retain basic information about our customers (such as contact details, identity, financial details and transaction data) for up to ten years after you cease to be our customer.
In certain circumstances, we may anonymize your personal data for research or statistical purposes, in which case we may use this information indefinitely and without notice to you.
8. Your Rights
Under data protection laws, you have rights in relation to your personal data, which include the right to request access, rectification, erasure, restriction, portability, objection to processing, data portability and (where the legal basis for processing is consent) to withdraw your consent.
If you wish to exercise any of your rights listed above, please contact us at: [email protected]
There is no fee for accessing your personal data (or for exercising any of the other rights). However, the law allows us to charge a reasonable fee if your request is manifestly unfounded, repetitive or excessive, or is not consistent with your request in the above circumstances.
We may need to ask you for specific information to verify your identity and to ensure your right to access your personal data (or to exercise any of your other rights). This security measure ensures that your personal data is not disclosed to persons who are not entitled to receive it. We may also contact you to request additional information regarding your request in order to expedite our response.
The deadline for responding to all legitimate requests is one month. If your request is particularly complex or you have made multiple requests and we are unable to respond to you within a month, we will notify you.
If you are not satisfied with the way your data is collected and used, you have the right to file a complaint with the Personal Data Protection Commission. We would be grateful if, in the event of an objection or complaint, you would first contact us so that we can find a way to resolve the problem.
10. Third-party links
This website may include links to other websites, plug-ins and third-party applications. Clicking on or activating these links may allow third parties to collect or share data about you. We do not control these websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy statement of each website you visit.
11. Cookies
You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.